Get In Touch
Have questions? We're here to help. Reach out to our team anytime, and we'll respond within 24 hours.
Email Us
Contact Email:
support@vaultx.cloud
We'll respond within 24 hours
Call Us
Customer Support:
44709893776
Available 24 hours, 7 days a week
Visit Us
LONDON UNITED KINGDOM
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday - Sunday: 10:00 AM - 4:00 PM PST
Support available 24/7
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Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
How quickly will I receive a response?
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please use our live chat or call our 24/7 support line.
Is customer support available 24/7?
Yes! Our technical support team is available 24/7 to assist you with any account or trading issues through live chat and phone support.
How do I report a security issue?
For security-related concerns, please email security@vaultwallet.com immediately. Our security team monitors this inbox 24/7 and will respond promptly.
Can I schedule a call with support?
Absolutely! Enterprise and VIP users can schedule dedicated support calls. Contact us through the form above or your account manager.